Program Overview

Being able to have effective conversations within our organizations improves relationships and creates accountability.

This interactive workshop is MHEI’s number-one requested program. It teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics at every level of your organization.

Program Objectives

1. Identify when a conversation becomes crucial.
2. Recognize the seven courageous conversations in healthcare.
3. Analyze the five steps involved in courageous conversations.
4. Practice having courageous conversations.

About the Speaker

KATRINA COLEMAN, BSN, MSN
Leadership and Engagement Strategist

Over the past 25+ years, Katrina has consulted with and coached hundreds of managers, helping them develop and implement key skills that create greater focus, support goal achievement, and ease demanding schedules.

Katrina is a master’s-prepared nurse and an ATD-Certified Coach.